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How can we help?
Find answers by topic, or contact our support team.
Never share your OTP, UPI PIN, CVV or password. Our staff will never ask for them, and will never ask you to approve a UPI “collect” request so that you can receive money. If anyone does, it's fraud. Tell us, tell your bank, and call the national cyber-crime helpline on 1930.
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Digital gold
Selling back
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Contacting support
- 1
Use the right channel
Once the app is live, raise requests from its Support section. Until then, use email or our contact page.
- 2
Include your references
Your registered mobile or email, the order ID, the payment or UTR reference, the amount and the date.
- 3
Keep your request number
Quote it in any follow-up.
- 4
Not resolved?
Escalate through our grievance process.
Customer support
- info@smghorizon.com
- Phone
- +91 98951 00022
- Hours
- Monday to Saturday, 8 am to 8 pm IST
Request tracking will be available in the app at launch.
Contact us